Privacy Policy

1. Information We Collect

Personal Information

When you create an account, we collect:

• Name and contact information (email, phone)
• Restaurant information (name, type, locations)
• Job title and role
• Payment information (processed securely by Stripe)

Usage Data

We automatically collect:

• Log data (IP address, browser type, pages visited)
• Device information (operating system, device type)
• Usage statistics (features used, time spent)
• Performance data (load times, errors)

Restaurant Data

Through your use of the Service, we collect:

• Food waste tracking data
• Inventory information
• Cost and pricing data
• Staff usage patterns
• Supplier information (if integrated)

2. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Process payments and manage subscriptions
• Send important account and service updates
• Provide customer support
• Improve our Service with analytics
• Generate industry benchmarks (anonymized)
• Prevent fraud and ensure security
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

Service Providers

• Stripe (payment processing)
• AWS (cloud hosting and storage)
• SendGrid (email delivery)
• Intercom (customer support)

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights and safety.

Business Transfers

If we are acquired or merged, your information may be transferred to the new entity, subject to the same privacy protections.

4. Data Security

We implement industry-standard security measures:

• Data encryption in transit and at rest
• Regular security audits and penetration testing
• Access controls and authentication
• Employee security training
• SOC 2 Type II compliance (in progress)

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account termination, we may retain certain data for up to 7 years for legal and business purposes, then securely delete it.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Export your data
• Opt out of marketing communications
• Restrict processing in certain circumstances

To exercise these rights, contact us at privacy@wastetrackerpro.com.

7. International Transfers

Your information may be processed in the United States and other countries. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your login and preferences
• Analyze usage patterns
• Improve performance
• Provide personalized content

You can control cookies through your browser settings, but some features may not work properly if disabled.

9. Children's Privacy

Our Service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete the information immediately.

10. California Privacy Rights

California residents have additional rights under CCPA, including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information (which we don't do).

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the Service. The "Last updated" date indicates when changes were made.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us: